Shipping policy
At Easy Dispense, we are committed to delivering your order as quickly and safely as possible. This Shipping Policy explains how orders are processed, shipped, and delivered worldwide.
1. Order Processing Time
All orders are processed within 1–2 business days after payment confirmation.
Processing times may be longer during:
Holidays
Promotional periods
High order volume periods
Product launches
Unexpected operational delays
Business days do not include weekends or public holidays.
Orders are not shipped on weekends or holidays.
2. Shipping Time
Estimated delivery time is up to 10 business days after the order has been processed and shipped.
Estimated total timeframe:
Processing Time: 1–2 business days
Shipping Time: Up to 10 business days
Total estimated delivery time: up to 12 business days.
Please note that delivery times are estimates only and are not guaranteed.
3. International Shipping
We currently ship worldwide.
International shipments may be subject to:
Customs inspections
Import duties
VAT
Taxes
Brokerage fees
Local handling charges
These charges are the responsibility of the customer unless otherwise stated.
Easy Dispense is not responsible for delays caused by customs clearance procedures.
4. Shipping Delays
While we strive to deliver orders within the estimated timeframe, delays may occur due to factors outside our control, including:
Carrier delays
Customs processing
Weather conditions
Natural disasters
Holidays
Labor strikes
Transportation disruptions
Supply chain issues
Incorrect shipping information
Force majeure events
Delivery delays do not automatically qualify for refunds, compensation, or chargebacks.
5. Tracking Information
Once your order has shipped, you will receive a shipping confirmation email containing tracking information, if available.
Please allow some time for tracking updates to appear in the carrier’s system.
In some cases, international tracking updates may be limited depending on the destination country or local carrier.
6. Incorrect Shipping Information
Customers are responsible for ensuring that all shipping information is accurate at checkout.
If incorrect or incomplete shipping details are provided:
Delivery delays may occur
Additional shipping charges may apply
Refunds may be reduced or denied
Easy Dispense is not responsible for orders shipped to incorrectly provided addresses.
7. Lost, Stolen, or Delayed Packages
Once an order has been handed to the shipping carrier, responsibility transfers to the carrier.
Easy Dispense is not responsible for:
Lost packages marked as delivered
Stolen packages
Carrier delays
Customs delays
Delivery failures caused by incorrect addresses
If a package is lost in transit, customers must contact us within 14 days of the estimated delivery date so we can assist in opening a carrier investigation where applicable.
8. Refused or Unclaimed Shipments
If a shipment is refused, unclaimed, abandoned, or returned due to:
Failure to pay customs fees
Incorrect address
Multiple failed delivery attempts
Refusal to accept delivery
we may deduct the following from any eligible refund:
Original shipping costs
Return shipping fees
Customs charges
Carrier handling fees
9. Split Shipments
In some cases, orders containing multiple items may be shipped separately depending on inventory availability, warehouse location, or shipping optimization.
Customers may receive multiple tracking numbers.
10. Shipping Restrictions
We reserve the right to limit or refuse shipping to certain regions, countries, or addresses for logistical, legal, or fraud-prevention reasons.
11. Force Majeure
Easy Dispense shall not be held liable for shipping delays or delivery failures caused by events beyond our reasonable control, including but not limited to:
Natural disasters
Pandemics
War
Terrorism
Government actions
Customs holds
Carrier interruptions
Cyberattacks
Power outages
Labor disputes
12. Contact Information
If you have questions regarding shipping or delivery, please contact us:
Email: easydispense@use.startmail.com
Business Name: Easy Dispense